snoqualmie casino guest relations representative job description

Operate switchboard, answer calls, transfer calls, and route messages.

Responsible for answering phones, taking direct calls, and connecting callers in a courteous and professional manner. Shift: Swing/Close (2pm - 10pm or 4pm - 12am) Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.Pay Rate: $17.35/hr. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor.

An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).Īll individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year. The wage range for this positions is: from $19.40 to $21.00/hrĪll individuals may contribute to the 401(k). Join our team and enjoy The Summit Experience! Consistent attendance with excellent work ethic.Ability to provide information about tickets, base areas and up-sell season passes.Problem resolving and positive attitude.Passion for providing outstanding customer service.Ticket sales/refunds using Point of Sale System (training provided).Provide guests with both face to face and over the phone customer support and answer general questions about our mountain, solve problems regarding our products, and use the proper tools to help guests with their visit.To help create a safe, convenient, and fun outdoor escape for all.Looks the part and plays the part! Manner, spirit, grooming and enthusiasm!!!.Job duties may include, but are not limited to: With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is lots to do all year long. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. The Tubing Park Guest Service Agent we are looking for has an excellent sense of humor, can handle difficult situations with a calm caring manner and knows what it takes to go “above and beyond” for our guests.Ĭome work and play at Seattle’s home mountain, The Summit at Snoqualmie. Base wages PLUS a seasonal loyalty bonus!

Snoqualmie casino guest relations representative job description